Privacy Policy

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, company name) when you submit a quote request, contact form, or layout planning request.

• Communication records when you contact us by phone, email, or through our website.

• Transaction information when you place an order, including billing and delivery addresses.

We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages. This information is collected through standard web analytics tools and is used in aggregate form to improve our website.

We use the information we collect to:

• Respond to your inquiries and provide quotes, layout plans, and other requested services.

• Process and fulfill orders, including delivery coordination and installation scheduling.

• Send order confirmations, delivery updates, and warranty information.

• Improve our products, services, and website based on aggregate usage data.

• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We share your information only in the following circumstances:

• With delivery and logistics partners to fulfill your order.

• With payment processors to complete transactions.

• With professional advisors (lawyers, accountants) as required.

• When required by law, court order, or government authority.

All third parties who receive your information are required to handle it in accordance with applicable data protection laws.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure transmission protocols (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Order records: 7 years (for tax and legal compliance).

• Warranty records: For the duration of the applicable warranty period plus 1 year.

• Marketing communications: Until you unsubscribe or request deletion.

• Website analytics: In aggregate form, indefinitely.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal retention requirements.

• Object to the processing of your personal information.

• File a complaint with the National Privacy Commission.

To exercise these rights, contact our Data Protection Officer at [email protected].

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

We use: Essential cookies (required for the website to function), Analytics cookies (to understand how visitors use our site), and Preference cookies (to remember your settings).

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at:

GreatWorks Furniture

TLC Centre, 15 Aguirre Ave, BF Homes, Parañaque, Metro Manila

Email: [email protected]

Phone: 0999-932-3076